Posts Tagged ‘lights’ – Aerogarden not working troubleshooter

February 16th, 2009

aerogarden-unit-featuresWe thought it would be helful for readers to give a comprehensive account of what the most common problems, solutions and preventions are with regards to troubleshooting and the aerogarden.

As with any appliance with electrical and moving parts there can occasionally be problems, many of them can be prevented. If you wish to talk through a problem with your aerogarden please call us on 0845 170 7555 and we will be happy to help.

The L.E.D lights on the base of the aerogarden are on, but one of the bulbs is not working

- First check whether there is a problem with the bulb itself not the socket by switching the aerogarden off at the mains, swapping the two bulbs, and turning back on. More likely than not the suspect bulb will still not come on whilst the other will. This is because an electrical fault has caused the bulb to blow. Contact us to get the bulb replaced within its 6 month warranty period ( customers only)

- If however the problem appears to be with one of the bulb sockets, you may need to replace your lamp hood or have the aerogarden inspected and repaired/replaced. Contact us.

- You can help prevent any problems with bulbs blowing by ensuring the aerogarden is always switched off at the mains when removing or insertings bulbs (the same goes for the water bowl).

The L.E.D lights on the base of the aerogarden are on, but both lights are not coming on

- Consider whether the lights are in their ‘off’ period in the 24hr cycle. See our entry on light and pump settings

- If you think the bulbs should be in their “on” period and are not, first check that the power lead that connects the base to lamp hood is securely plugged in

- It is possible though unlikely that both bulbs have developed electrical faults that caused them to ‘blow’. If you have any spare bulbs, test these in the aerogarden (always ensuring to switch off at the mains when removing or inserting bulbs). There my also be some slight black colouring around the bulb sockets if the bulbs have blown

- If the problem appears not to be with the bulbs themselves or ou cannot tell, you may need to have the lamp hood of the aerogarden replaced. Contact us.

The aerogarden is not turning on; the L.E.D lights are not illuminated

- Check that the aerogarden is plugged into the mains and whether there is any damage to the power lead

- If so there has probably been an electrical fault developed within the aerogarden base. You will need to have this part of the aerogarden replaced. Contact us.

The L.E.D lights on the base of the aerogarden are on, but I can’t hear/see any water trickling through/ my seeds aren’t growing at all

- See our pump troubleshooter

My aerogarden is running but has become noisy

- See our pump troubleshooter

That should pretty much cover any problems that may arise with the aerogarden unit itself, if this doesn’t answer your problem please call us on 0845 170 7555 or email

Aerogarden Troubleshooting , , , , – Using the Aerogarden to boost your potted plants

November 20th, 2008

This week’s blog content once again comes generously from an aerogardener - Bryan Grant from Nuneaton.

He only bought the aerogarden a few weeks ago, but has already showed the adventurous gardening spirit of a true aerogardener, experimenting with using the aerogarden lights to give some of his potted plants a boost by placing them around the periphery of his aerogarden unit. Here’s the results he’s reported, in his own words

Picture 1 shows the effect on the parsley (foreground) and basil (background). In the case of both, a pale green, sorry-looking plant has been transformed, in seven days, to be a darker green, larger and more ‘plump’ plant.

Customer Photos - Bryan Grant 1

Picture 2 shows some garlic bulbs, grown from a single clove. When they went under the lamp they were barely above the soil. The stick shows its height at 2 days in, and you can see the current height. Quite remarkable. They are now 16cm and 19cm respectively.

Customer Photos - Bryan Grant 2

Picture 3 shows how I have arranged the plants around the rim of the Aerogarden, so that they get some of the benefit of the special lighting. The plants in the aerogarden itself are here just one week into growth, and so visible, but very small. The ‘green’ you see, then, is from the soil-based plants on the perimeter.

Customer Photos - Bryan Grant 3

The message then, that you can get even more out of your aerogarden by using it to boost other plants, by feeding off the power of its energy efficient lamps. Get to it!

Top aerogarden tip of the day – Most problems with aerogarden pumps can be easily prevented or solved by cleaning out your aerogarden pump in between seed kits. Watch the pump cleaning instruction video here.

There is also further details to be found by looking at this pdf document on pump cleaning.

Aerogarden Customer Focus, Aerogarden Tricks & tips, Misc. , ,